Last Updated: January 2026
This privacy policy ("Policy") applies to users of the 444ak platform. Please read and understand this policy — it describes your rights and our responsibilities. By using the platform, you are considered to have agreed to the terms of this policy.
1. Introduction and Applicability
444ak is a safe and reliable online entertainment platform serving users in Bangladesh. We take your privacy very seriously. This policy describes what information we collect, how we use it, who we may share it with, and what rights you have regarding your information.
This policy applies when you:
- Visit the 444ak website or create an account.
- Use our games and services.
- Contact our customer support team.
- Complete financial transactions such as deposits or withdrawals.
By using our platform, you confirm that you are at least 21 years old and agree to the terms of this policy.
2. Information We Collect
444ak collects personal information through various methods. Details are described below:
2.1 Information Provided at Registration
When creating an account, the information you provide includes:
- Full name and date of birth
- Email address and mobile number
- Current address and nationality
- Preferred currency (Bangladeshi Taka / ৳)
2.2 Identity Verification (KYC) Information
To ensure a secure environment and prevent financial fraud, we may in certain cases request the following documents for identity verification:
- National ID card (NID) or passport copy
- Proof of address (utility bill or bank statement)
- Proof of payment method (bKash / Nagad account number)
2.3 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser type and operating system
- Login time and session data
- Gaming activity and transaction history
- Information from cookies and similar tracking technologies
2.4 Financial Information
We record your deposit and withdrawal details, including transaction information made through bKash, Nagad, Rocket, Upay, and bank transfers. We never collect or store full card numbers or bank PINs.
3. Purpose of Using Information
444ak uses your information for the following legitimate purposes:
- Account Management: Completing registration, verifying identity, and keeping your account secure.
- Payment Processing: Accurately completing deposit and withdrawal transactions.
- Customer Support: Resolving issues, reviewing complaints, and providing assistance via live chat.
- Security and Fraud Prevention: Detecting suspicious activity and ensuring platform security.
- Regulatory Compliance: Meeting applicable legal and regulatory obligations.
- Service Improvement: Analyzing user experience to improve the platform.
- Communication: Sending important updates, security alerts, and relevant information.
We do not sell your personal information to third parties. We will obtain your consent before using your information for marketing purposes.
4. Information Sharing and Disclosure
444ak may share your personal information in limited circumstances and with specific parties:
4.1 Service Provider Partners
Payment gateways, technology infrastructure providers, and gaming software providers assist in operating our services. Only necessary information is shared with these partners, and they operate under strict confidentiality agreements.
4.2 Legal Obligations
We may be required to disclose necessary information if there is a court order, a direction from an investigating authority, or a demand under applicable law.
4.3 Fraud and Money Laundering Prevention
We may share information with authorities engaged in preventing financial crime when necessary. This is done to protect the interests of all our users.
4.4 Business Transfer
If 444ak's business or significant assets are transferred, user information may be part of that transfer. We will notify you in advance if such a change occurs.
5. Cookie Policy
Our platform uses cookies and similar technologies. Cookies are small data files stored on your device.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and keep the platform functional.
- Functionality Cookies: Remember your preferences such as language and settings.
- Analytics Cookies: Used to understand site usage and make improvements.
- Security Cookies: Help detect and prevent fraudulent activity.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.
6. Data Security Measures
444ak has put in place industry-standard technical and organizational measures to keep your personal information secure:
- SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
- Secure Servers: Data is stored on servers meeting the highest security standards.
- Access Controls: Only authorized personnel can access the information they need.
- Regular Audits: Security measures are regularly reviewed and updated.
- Two-Factor Authentication: Two-step verification is available to protect your account.
No method on the internet is 100% secure, but we ensure maximum effort to protect your information. If you suspect a security breach, contact us immediately.
7. Data Retention Period
We retain your personal information only for as long as necessary:
- All information is retained while your account is active.
- Even after account closure, certain information may be kept for a minimum of five years due to legal obligations.
- Financial transaction records are retained in accordance with regulatory requirements.
- Once the required period has ended, information is securely deleted.
8. Protection of Minors
444ak strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect personal information from minors.
An age verification process is followed at registration. If we learn that information from a minor has been collected by mistake, we will immediately close that account and delete the information. Parents and guardians are requested to contact us if any irregularity is noticed.
9. Third-Party Links and Services
Our platform uses third-party payment services such as bKash, Nagad, Rocket, Upay, and bank gateways. These external services have their own privacy policies that are outside 444ak's control. We are not responsible for the policies and practices of these third parties.
Gaming software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft have their own data protection policies. They operate under fair play principles.
10. Policy Changes
444ak reserves the right to update or change this privacy policy at any time. For significant changes, we will:
- Send a notification to your registered email.
- Display a clear notice on the platform.
- Update the "Last Updated" date at the top of the policy.
If you continue using the platform after a change, you will be considered to have accepted the updated policy.